Refund policy

Refund & Return Policy

We want you to love your Mat. If you're not completely satisfied, here's how we can help:

Returns

  • You may return unused products within 30 days of delivery.

  • Items must be in new condition, in the original packaging.

  • Customers are responsible for return shipping costs unless the item was defective or damaged on arrival.

Refunds

  • Once your return is received and inspected, we’ll notify you and issue a full refund (excluding original shipping) to your original payment method within 5–7 business days.

Exchanges

  • We replace items only if they arrive defective or damaged. Please contact us within 7 days of receiving your order and include photos if possible.